25th Session of the Codex Committee on Food Import and Export Inspection and Certification Systems (CCFICS25)

Client

Australian Department of Agriculture, Water and the Environment - CODEX

Location

Canberra, ACT + Zoom, Globally

Mode

Hybrid

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Client vision

The client needed a way to turn their meeting which which would normally be carried out live, fully virtual. They also needed a way to enable the head table to work together in the same room and moderate the meeting as it was executed. 

Client outcomes

The meeting was a success. This was despite a snap lock-down in Melbourne halfway through the event which we handled by transitioning some interpreters to deliver language services remotely.

"I am writing to thank you and your team for your technical support at the 25th Session of the Codex Committee on Food Import and Export Inspections and Certification Systems (CCFICS). Having you and your team onsite for assistance with the simultaneous interpretation requirements as well as navigating the Zoom platform was invaluable. The provision of technical services for our first virtual meeting met our expectations and the team you provided was extremely experienced, professional and a pleasure to work with. I would have no hesitation in recommending your company and services to other clients."

- Usha Sriram-Prasad, Director (Codex International Standards - Department of Agriculture, Water and the Environment)

The solution we provided

Head Table

The onsite head table worked out of a hotel in the Canberra CBD. Each participant was equipped with a push-to-talk microphone. These were integrated with automatic broadcast quality PTZ cameras. Their audio and video was fed directly into the Zoom meeting. They were also provided screens and monitors so that all in-person participants could use speaker view, gallery view and shared documents.

Language Options

In order to provide the required language options for the event we had simultaneous interpretation in English, French and Spanish. Each of the interpreters was set up in an ISO-compliant interpreter booth working inside the same room as the head table. Interpreters were equipped with the latest IP-based Bosch interpreter equipment.

 

 

Virtual Meeting

Virtual participants joined via Zoom and were able to experience the meeting and communicate in either English, French or Spanish. Live technical support was provided and the delivery of their first virtual event went smoothly.

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